Privacy Policy

Last updated: 3 October 2026.

Who we are

This notice explains how VG Turbines handles personal information collected through this website. Contact us at info@vgturbines.com or write to VG Turbines, VG Engineering Consultants, Unit 4-5 Linton Business Park, Gourdon, Aberdeenshire, DD10 0NH.

Information we collect

When you contact us, we receive your name, company, email address, telephone number and the details you choose to include in your enquiry. Please do not send sensitive personal information unless we have specifically requested it. Technical information, such as IP address, request time and browser details, may be processed by our hosting and security providers to operate and protect the website.

Why we use your information

We use enquiry information to respond, discuss your requirements and provide requested quotations or services. Where you ask us to take steps towards a contract with you, this processing is necessary for those steps. For business contacts and general enquiries, we rely on our legitimate interests in communicating with customers and running our business, balanced against your rights. We may also process information to meet legal obligations or protect the website against abuse.

We do not use submitting an enquiry as consent to receive marketing. Where consent is required for optional technologies or marketing, we will ask separately. You can withdraw consent at any time without affecting earlier lawful processing.

Who receives information

Authorised staff and service providers supporting hosting, website maintenance, enquiry delivery and security may receive information where necessary. Postmark may process enquiry emails and Cloudflare Turnstile may process technical information for spam prevention when these services are enabled. We do not sell your personal information.

International transfers

Some providers may process information outside the UK. Where a restricted international transfer takes place, we must use an applicable adequacy arrangement or appropriate contractual safeguards. Contact us for information about the safeguards applying to your data.

How long we keep information

We keep enquiries only for as long as necessary to respond, manage the resulting business relationship and meet applicable legal or record-keeping obligations. Retention is reviewed and information is deleted or anonymised when it is no longer needed. The period depends on the nature of the enquiry and whether it results in a contract.

Your rights

Depending on the circumstances, you may ask to access, correct, erase or restrict the use of your information, object to processing based on legitimate interests, or receive portable data. These rights are not absolute. Contact info@vgturbines.com to make a request. We may need proportionate information to confirm your identity. You can also complain to the Information Commissioner’s Office.

Cookies and other websites

Read our Cookie Policy for information about browser storage. External websites have their own privacy arrangements. We do not make decisions about you that have legal or similarly significant effects using solely automated processing.

Changes

We may update this notice when the website or our practices change. The date above identifies the latest revision.